Terms of Service

1. The service

BoothJet rents ready-made trade show booths for a specific show. We print your graphics, deliver the booth, build it in your space, keep it ready for the show days and take it down after the show closes. The booth, furniture, screens and other items stay our property; you rent their use for the show.

2. The all-in price

Every price includes the booth and the furniture shown, your printed graphics, union or exhibitor-appointed install and teardown labor, delivery and return shipping, material handling (drayage) at the venue, and power for the booth's lights and screens. Extras you add are priced on the booth page and in your order.

Sales tax is added for the state of the show and shown before you pay. The price does not include your exhibit space, show registration or badges, your own products and their shipping, lead retrieval, internet, or services you order directly from the show. We will tell you in writing before booking if a show requires something that changes the price; once you have booked, the price is fixed.

3. Fixed prices and quotes

Booths shown with an all-in price can be booked online at that price. In some cities, at venues we do not list, and for booths marked “Price on request”, we price each booking for its show and send you a written quote instead.

A quote states the booth, the show, the all-in price with sales tax, and the date it is valid until. If you book it before that date, the quoted price is the price for that booking, and these terms apply to it like any other booking. A request for a quote does not reserve a booth.

4. Booking

Orders close 7 days before a show's opening day. A booking is confirmed when the deposit is paid and you receive the confirmation. Until your deposit is paid we can not reserve a booth for you.

You must hold exhibit space at the show and give us the correct booth number, dimensions and an on-site contact. The booth you choose must fit your space. If the space is different from what you told us, we will try to adapt the layout; extra costs this causes are yours, and if no layout fits, the cancellation terms apply.

5. Payment

By card: you pay 50% of the total when you book. Your card is saved with Stripe. The balance is charged to the same card 30 days before opening day. If you book less than 30 days before opening day, you pay the full amount when you book, in one payment.

If the balance charge fails, we email you a secure link to pay with another card. The balance must be paid before we build the booth; we may hold the booth until it is paid.

A rush fee for late artwork (section 6) is added to the balance and charged with it. If the balance has already been charged, the rush fee is charged separately to the same card.

Coupon, referral and agency discounts apply only as shown at checkout and can not be combined unless the checkout shows them together.

6. Changes and cancellation

You can request a change or cancellation from your orders. You can cancel up to 30 days before opening day: the balance is not charged and we refund what you paid for the booth. Once we have started work on your graphics (24 hours after you upload your first file), 50% of the booth price is kept. Extras are not refunded. Extras are bought or made for your order, so they are final once you book. Inside the last 30 days before opening day a booking can not be cancelled and is non-refundable; this also applies to a booking made inside that period. The balance is charged 30 days before opening day.

If the show is cancelled or postponed by its organizer, we refund what you paid minus costs already made for your booth, graphics and extras, or move your booking to the new dates if booths are available.

If we can not provide the booth you booked, we offer an equal or better booth at no extra cost, or a full refund.

7. Artwork and graphics

Upload a print file for each booth surface listed on your order page. Files are due by the end of the day (Pacific time) 15 days before opening day. If you book later than that, you have 48 hours after booking. The exact deadline is shown on your order page and in your booking confirmation, and we email you a reminder 3 days before it.

If a file for any surface is still missing at the deadline, we add a rush fee of 50% of the booth price, plus sales tax, so we can still print and ship your graphics in time. The rush fee is based on the booth price only, not on extras or other services. Files that arrive after the deadline are printed as soon as possible; very late files may delay the installation of graphics.

We check every file and send you a proof; we print what you approve. We start work on your graphics when you upload them. 24 hours after your first file arrives, 50% of the booth price is no longer refundable, whether or not the proof has been approved.

You confirm you have the rights to every logo, image and text you send and that it is lawful. You give us the right to use them to make your graphics, show them in your booth preview and, unless you tell us not to, show photos of your booth in our portfolio.

8. At the show

We build the booth before the show opens and confirm the hand-over time with your on-site contact. Show rules, safety rules and the venue's labor rules apply to everyone in the booth. Do not alter the structure, fix things to walls or move walls without asking our crew. You are responsible for your own products, displays and belongings in the booth.

9. Damage and loss

Normal wear is on us. Damage to the booth, furniture or equipment beyond normal use during the show, and items missing at teardown, are charged at repair or replacement cost, documented with photos.

10. Agencies

Agencies get their own rate after we approve their application. An agency books in its own name and is responsible for its clients' orders and payments under these terms. We may change or end an agency rate for future bookings with notice.

11. Using the website

Prices, show dates and venue details come from our data and show organizers; always confirm show dates with the organizer. 3D previews and renders show the booth design; materials, colors and screen content may look slightly different in reality. Do not misuse the site, try to break its security, scrape it at scale or use it to send spam. We may suspend accounts that do.

12. Brand, designs and 3D models

The BoothJet name and logo, the booth designs and the 3D models on this site belong to BoothJet. They may not be copied, reused or reproduced without our written permission.

You may share a booth page, a quote or its design views with your own team and with the show organizer for approval. You may not use our designs, renders or 3D models to have a booth built by someone else, publish them as your own work, or copy them into another product or website. Your own logo, graphics and artwork stay yours; you give us permission to use them to prepare, print and build your booth.

13. Liability

To the extent the law allows, our total liability for a booking is limited to the amount you paid for it, and we are not liable for indirect losses such as lost sales, leads or profits. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else that can not be limited by law.

14. Events beyond our control

We are not responsible for delays or failures caused by events outside reasonable control, such as venue closures, strikes, severe weather, transport disruption or government orders. If this affects your booking, we will work with you on new dates or a refund of amounts not yet spent on your booth.

15. Governing law

These terms are governed by the laws of the State of California, United States. Disputes will be handled by the courts of that state, unless the law of your country gives you the right to use your local courts.

16. Changes to these terms

We may update these terms. The version that applies to a booking is the one you accepted at checkout. Changes apply to new bookings from the date shown at the top.

17. Contact

Periger LLC
21615 Marilla St, Chatsworth, CA 91311, United States
Questions about these terms: hello@boothjet.com